This service is for consenting adults aged 18 or older. Grahwala is operated by Anuj Sharma (individual), India. Our software computes charts. Text is written by our software from your chart facts; reports are not individually reviewed by an astrologer. Astrology is a traditional interpretation; outcomes are not guaranteed. Scope, language and total price are shown before payment. Razorpay handles cards, UPI and netbanking; we never see or store full card numbers. Digital PDFs arrive by email and private download link within 24 hours of payment. Free reports usually arrive within a few hours; one free report per person, lifetime. No physical shipping.
Corrections, complaints and refunds
We reply within 2 working days.
- Email [email protected] with your order ID and issue. Do not share full birth details, payment cards or reports publicly.
- We acknowledge receipt, provide a copy of the recorded complaint, verify access through the order email, then request only necessary details securely.
- One birth-data correction within seven days is free. Use the tracking page after email verification. Calculation and delivery defects are fixed free.
- If delivery fails, exceeds 24 hours after payment, or has a material defect, request a free fix or refund. Within 2 working days we provide a written decision and reasons. Approved refunds return via Razorpay to the original payment method in 5–7 working days, with a reference.
- Escalate unresolved issues to the grievance contact below. Statutory rights and further complaint routes remain available. Disagreement with an interpretation differs from a calculation defect; we still investigate defects.
Birthplace and time help
Search your district or nearest town; you may enter exact birthplace coordinates. Do not substitute another city. For unknown time, consult birth certificates or family records. For an approximate time, select the uncertainty window; ascendant, houses, divisional charts and timing may change. Rectification is not included or currently offered by us. Ask the support email about options before payment; contact [email protected].
Seller & grievance
Grahwala is operated by Anuj Sharma (individual), India.
Support and complaints: [email protected]
We reply within 2 working days.
Grievance contact: Anuj Sharma · Email: [email protected]
Astrology is a belief system, not science. Nothing here is certain. Our software writes from your chart facts. This is not medical, legal, money or mental-health advice. For adults 18+.